Recruiting talent is no small feat; it involves more than just reviewing resumes and conducting interviews. One key skill that can set a recruiter apart is communicating clear, effective general instructions to applicants. In a hiring process, where candidates are eager to impress and recruiters need accurate assessments, instructions can make all the difference.
Below, we outline strategies for recruiters to enhance the clarity and effectiveness of their instructions to applicants.
The foundation of effective communication is clarity. When giving instructions, be direct and avoid unnecessary jargon. For example, if you’re asking a candidate to submit a portfolio, specify the preferred format, file size limits, and any particular content you’d like included. This level of detail eliminates guesswork, making it easier for the applicant to comply without follow-up questions. Clear instructions also save both parties time, helping the recruiting process run smoothly.
Example: Instead of saying, “Please submit your work samples,” consider, “Please submit three PDF samples of your recent work, each under 5 MB, focusing on digital marketing projects.”
Applicants are more likely to follow general instructions accurately when they understand why they’re being asked to do something. Providing a brief context helps applicants see the relevance of a task, making them more engaged and invested in completing it correctly.
Giving context also reinforces transparency, which applicants value in a potential employer. It shows that the company respects their time and effort, promoting a positive candidate experience.
Organize instructions in a clear, logical sequence when instructions involve multiple steps. Tasks that are given in a more precise instruction is way more effective and easier to follow while reducing risk of errors. If you’re asking applicants to complete an assessment test, explain how to log in, complete it, and submit their answers.
This step-by-step guidance allows candidates to focus on the task without the distraction of figuring out how to do it.
Recruitment is stressful for many candidates, so adopting a friendly and positive tone in your general instructions can ease their nerves. Use phrases that show empathy and encouragement, such as:
This positive approach makes the applicant feel valued and supported, creating a welcoming atmosphere that separates your organization.